This Privacy Policy explains what information R&C Sweet House collects through this website, why we collect it and how we handle it. It is a general draft prepared for the business and should be reviewed before launch.
Information we collect
When you request a quote we collect the details you enter: your name, email, phone number, preferred contact method, event type, date, time and guest count, venue and address, selected desserts and quantities, theme and color ideas, optional budget, relevant dietary needs and comments. We also record that you accepted this policy and basic technical data (such as a shortened, one-way hashed IP address and browser type) to help prevent spam and abuse.
Please do not include unnecessary medical information. Tell us only the dietary needs that matter for your guests.
How we use it
- To review your request, contact you and prepare a quote.
- To send you a confirmation that your request was received and to follow up about your event.
- To keep business records of quotes, orders and payments.
- To protect the website from spam and misuse.
Who can see it
Quote requests are stored privately in the website database and are visible only to the authorized people who run the business. We do not sell your personal information. We may use service providers that are needed to operate the site and reach you (for example web hosting, email delivery and, if enabled, WhatsApp messaging). Those providers only receive what is needed for that purpose.
Your choices
You may ask us to access, correct or delete the information you submitted by contacting us at the contact details on this site. We may keep information we are required to keep for legal, tax or accounting purposes.
Cookies and local storage
The site uses your browser's local storage to remember the desserts you add to your table, and a small functional cookie to remember your language choice. These are not used for advertising. If a cookie consent tool is shown on this site, you can manage your choices there.
Children
This website is not directed to children under 13 and we do not knowingly collect their personal information.
Security and retention
We take reasonable steps to protect the information we hold, but no website can guarantee absolute security. We keep quote information for as long as needed to handle your request and for legitimate business and legal record-keeping.
Changes and contact
We may update this policy and will post the new version on this page. Questions: the contact details on this site.